Privacy Policy

Effective Date: July 2, 2024

Comfy Counselor ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Comfy Counselor.

Information We Collect

We collect information about you in various ways when you use our application, Comfy Counselor. The information we collect includes:

• Personal Information: When you use our app, we may collect personal information that you provide to us directly, such as your name, email address, and any other personal details you choose to share.
• Usage Data: We collect information about your interactions with the app, including the date and time of use, the features you use, and your interactions with the chatbot.
• Device Information: We may collect information about the device you use to access our app, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Improve Our Services: We use your information to operate, maintain, and enhance the features and functionality of our app.
• To Personalize Your Experience: We use your information to personalize your experience with our app, such as providing personalized responses and recommendations.
• To Communicate with You: We may use your information to communicate with you about updates, promotions, and other news related to Comfy Counselor.
• To Improve Customer Service: Your information helps us to respond more effectively to your customer service requests and support needs.

How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy or as required by law. We may share your information in the following ways:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting and data analytics.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a subpoena or court order, or when we believe that disclosure is necessary to protect our rights or the safety of others.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.

Your Choices

You may choose not to provide personal information to us. However, some features of our app may not function properly without this information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at comfycounselor@gmail.comm.